Privacy Policy

Effective Date: January 1, 2025

Trunori Scientific LLC (referred to herein as "Trunori", "our", "us" or "we") is committed to respecting the privacy rights of those visiting our websites (including this website) as well as the Trunori-branded replicated websites of our Independent Partners, and our mobile applications (hereafter collectively referred to as the "Site"). We created this Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and to the protection of privacy.

This Privacy Policy is only applicable to the Site and not to any Third-Party websites that may link to or from this Site, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy.

The Site is located in United States and is subject to U.S. laws. If you are outside of the United States, your use of the Site constitutes consent to the transmission of personal information to the United States. If your use of the Site is against the laws of your jurisdiction, it is your responsibility to refrain from the use of the Site.

BY USING THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE SITE.

Children's Privacy

Trunori is committed to the safety of our children. The Site is intended for a general audience and is not designed or intended for use by or targeted to children younger than the age of 13. We do not knowingly collect personal information from children younger than the age of 13. However, in all cases, if you are younger than the age of 18, you may use the Site (and any related services or features) only with the consent and supervision of a parent or guardian.

Persons under the age of 18 may not enroll as Trunori Independent Partners, subscribe to our services, or register as customers. If we become aware that we are collecting or processing personal information from a user under the age of 13, we will require verifiable parental consent before collecting, using, or disclosing any personal information from such user.

Information Collection

Trunori is the sole owner of the Site. We collect information from Independent Partners, Affiliates, customers, and visitors to the Site at different points on the Site.

Traffic Data

Like most website operators, Trunori automatically gathers device and usage information of the sort that browsers automatically make available, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Site, and other technical information (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you and is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes.

Cookies

Cookies are small pieces of information that a website stores on a user's hard drive, and that the user's browser provides to the website each time the user submits a query to the website. The purpose of a Cookie is to identify the user as a unique user of the Site. The Site uses Cookies to customize your experience on the Site to your interests, to ensure that you do not see the same informational messages repeatedly, and to store your username so you do not have to re-enter it each time you visit the Site. For information on our uses of Cookies, see our Cookies Policy.

Personal Information

'Personal Information' means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular individual or household. The Personal Information that we collect depends on the context of your interactions with the Site, the choices you make, and the products and features you use. The Personal Information we collect may include:

  • Names
  • Mailing Addresses
  • Email Addresses
  • Telephone Numbers
  • Usernames and Account Passwords
  • Contact Preferences
  • Geolocation Information
  • Billing Addresses and Information
  • Credit/Debit Card Information

Credit/Debit Card and Payment Information

Payment information (including Credit/Debit card information) collected at registration or for shopping cart orders is used only to process payment for purchases and authorized fees. We do not collect or store any of your credit or debit card information. That information is provided directly to our third-party payment processors whose use of your Personal Information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Information Use and Disclosure

In general, we use your Personal Information to:

  • Process your orders
  • Communicate with you regarding your orders, your account, and provide customer service
  • Maintain your account and keep track of purchases
  • Authenticate your account credentials and identify you to log in to the Site
  • Personalize your experience on the Site
  • Send you marketing communications as permitted by law
  • Improve the Site and customer service
  • Authenticate your payment information

Disclosure Practices

Except under the following circumstances, we will keep your Personal Information private and will not sell it to or share it with third parties:

  • Disclosure in Connection with Services: We disclose Personal Information to those who help us provide services, including technical, administrative and data processing tasks.
  • Affiliated Companies: We may disclose your Personal Information to our affiliated companies.
  • By Law or to Protect Rights: We disclose Personal Information when required by law or to protect our rights or the rights of third parties.
  • Business Transfers: We may transfer Personal Information in the event of a merger, acquisition, or sale of assets.

Retention of Personal Information

We retain your Personal Information for as long as your account is active. After account termination, we will retain your Personal Information for a period of no longer than 90 days, unless a longer retention period is required by law. If you request deletion of your account, we will delete or anonymize your Personal Information within 90 days of receiving your request.

Data Breach Notification

In the event of a breach of security leading to the unauthorized disclosure of Personal Information, we will promptly assess the risk to your rights and freedoms and, where required by applicable law, notify affected individuals without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Security

We have implemented and maintain reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction, or disclosure of your Personal Information.

California Privacy Rights

Residents of the State of California have the right to request and obtain from us once per calendar year information regarding their Personal Information that we have shared with third parties during the preceding year for such third parties' direct marketing purposes. To make such a request, please email us at support@trunori.com.

Changes to this Privacy Policy

We reserve the right to amend or change this Privacy Policy at any time. Material changes will not take effect until at least 30 days after notification has been provided. It is your responsibility to periodically review this Privacy Policy.

Contact Us

Questions regarding this Privacy Policy should be directed to support@trunori.com.